Voice APIs and Custom Telephony Applications
Connect communications with your business systems through custom web APIs and telephony integration from IPVoice Plus.
Click-to-Call
Add calling to your digital workflows to help teams connect with customers.
Call Data and Reporting
Use call logs and custom applications to review agent activity and customer interactions.
Unified Routing
Connect automatic call distribution and IVR tools to manage interactions across supported channels.
VoIP and Data Integration
Integrate voice, video, and data with supported cloud PBX and third-party systems.
Messaging Applications
Develop messaging integrations using supported SMS, MMS, and related protocols.
VoIP Server Applications
Explore custom VoIP, CTI, contact center, and conferencing applications.
Speech Analytics
Integrate tools to review conversations, identify trends, and support performance management.
AI Integration for Contact Centers
Explore AI integration options to support call handling, analysis, and customer service workflows.
Automated Calling
Discuss automated calling, information capture, and callback workflows suited to your business.
Sentiment Analysis
Explore text-analysis tools that help teams review customer feedback and interactions.
AI Call Analysis
Review options for natural-language processing and call analysis within your contact center.
CRM Screen Pop
Display available caller and account information from supported CRM integrations.
Predictive Dialer
Explore predictive-dialer integration for outbound campaigns and agent workflows.
Call Center Analytics
Organize call data and review trends to inform contact center decisions.
Cloud Contact Center Applications
Discuss custom cloud contact center applications and CTI integrations designed around your users, systems, and workflows.
Call Monitoring
Explore supported monitoring features such as call whisper and call barge for coaching and oversight.
Intelligent Call Routing
Route calls to appropriate agents or departments using skills-based rules and supported integrations.
Automatic Call Distribution
Distribute incoming calls through routing rules designed for your contact center.
Contact Center Solutions
Bring call handling, reporting, and quality-management tools together to support your contact center.
Multimedia Communications
Connect voice, video, and messaging through supported Communicator services.
Interactive Voice Response
Guide callers and automate routine call handling with configurable IVR applications.
Computer Telephony Integration
Connect calling with business applications, including supported authentication, fax, softphone, and voice-to-email tools.
Communicator for Agents and Supervisors
Support collaboration across devices with Agent and Supervisor Communicator applications.
Advanced
Calling tools with additional automation, monitoring, and insights.
$20
$30
- Everything in Core PLUS:
- Auto call recording
- Advanced call monitoring and handling
- Multi-site management
- Access to Salesforce, Zendesk, and 300+ apps
- Internet Fax
- Essential business analytics
Ultra
Voice, video, messaging, and fax in one communications suite.
$20
$30
- Everything in Advanced PLUS:
- Unlimited enterprise grade HD video, whiteboards, messaging
- Customizable business insights
- Unlimited file sharing
- Unlimited storage for files and recordings
- Enhanced business analytic suite
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Have a question? Call (888) 690 0967
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Try Free
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Try Free
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Try Free
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End-to-end encryption for calls (beta)
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Emergency calling (E911)
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Desk phone & conference phone rentals
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Incoming caller ID
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Call queues
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Basic
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Advanced rules and routing
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Advanced rules and routing
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Call recording
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On-demand
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Automatic / on-demand
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Automatic / on-demand
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Up to 8-digit extensions with site codes
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Receptionist and admin console (heads-up display)
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Advanced call monitoring including whisper, barge, and monitor
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